What is Emergency Relief?

Emergency Relief provides financial or material aid to assist people experiencing financial hardship resulting from their current life situation or an unexpected crisis event.

Centacare provides confidential, non-judgement support to maintain the dignity of individuals and families.

Who can access it?

Emergency Relief can be accessed by anyone experiencing a financial crisis which has left them unable to pay for necessities such as food, fuel etc.

This support can also be provided to people who are at imminent risk of not being able to pay bills or purchase other necessities.

How can I access support?

To access Emergency Relief support during the COVID-19 pandemic, please call 1300 303 988 in Ballarat, or (03) 5559 3000 in Warrnambool to book a telephone appointment.

Fees

There is no charge to access this service

SERVICES OFFERED AT:

FUNDING BODIES:

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OTHER SERVICES THAT MAY INTEREST YOU:

Emergency Relief is provided at the following Centacare locations


Ballarat:

Monday to Friday – 9:00am – 4:00pm

Warrnambool:

Monday – 9:00am – 1:00pm or telephone Ballarat 1300 303 988 outside this day and hours for your support needs.