What is Emergency Relief?
Emergency Relief provides financial or material aid to assist people experiencing financial hardship resulting from their current life situation or an unexpected crisis event.
Centacare provides confidential, non-judgement support to maintain the dignity of individuals and families.
Who can access it?
Emergency Relief can be accessed by anyone experiencing a financial crisis which has left them unable to pay for necessities such as food, fuel etc.
This support can also be provided to people who are at imminent risk of not being able to pay bills or purchase other necessities.
How can I access support?
To access Emergency Relief support during the COVID-19 pandemic, please call 1300 303 988 in Ballarat, or (03) 5559 3000 in Warrnambool to book a telephone appointment.
There is no charge to access this service
Emergency Relief is provided at the following Centacare locations
Monday to Friday – 9:00am – 4:00pm
Monday – 9:00am – 1:00pm or telephone Ballarat 1300 303 988 outside this day and hours for your support needs.