ACCESS & SUPPORT
The Access and Support program advocates for people who due to diversity, have barriers to accessing Home and Community Care (HACC) funded services and may be experiencing difficulty.
Our Support Workers will identify individuals who are eligible for HACC funded services who are not receiving service due to diversity and barriers. We provide support to individuals to access HACC services which may also include referrals to other services.
This program aims to:
- Promote social inclusion for diversity groups
- Refer clients to HACC services
- Assist individuals to navigate the service system
- Collaborate with participants and service providers to enhance service pathways
- Assist people to increase their participation in social and community activities
FOR MORE INFORMATION
Referrals into this program can be made by individuals, carers, family members, community service organisations and health professionals.
To discuss your circumstances with our Duty Worker you can call our office on 03 5337 8999 or you can attend our office at 4-6 Peel Street, Ballarat Monday to Friday 1:30pm – 4:00pm and speak with our Duty Worker to make an appointment for an intake assessment.
On-line referrals to this program may be completed via Connecting Care. Once our Duty Worker receives a referral they will contact the client to discuss how this service can assist.
If you would like to speak with one of our staff please phone (03) 5337 8999.
Interpreter services can be arranged if required.
Referrals into this program are accepted via Connecting Care. Once our Intake Worker receives a referral through Connecting Care they will contact you directly to discuss how our services can assist your client.
If you would like to speak with one of our Support Workers please phone (03) 5337 8999.