A long-term case management model this program assists people aged 50 years and over who are at risk of losing their Public Housing, or are on the Public Housing Waiting List and require extra support to maintain independent living.

Our Support Worker, works collaboratively with people to assess their capability of maintaining stable accommodation, identifying risks and providing links to appropriate support services as required.

We aim to help clients maintain their current housing or assist people with locating alternative stable accommodation.



Referrals into this program can be made by individuals, carers, family members, community service organisations and health professionals.

To discuss your circumstance with our Duty Worker you can call our office on 03 5337 8999 or you can attend our office at 4-6 Peel Street, Ballarat Monday to Friday 1:30pm – 4:00pm and speak with our Duty Worker to make an appointment for an intake assessment.

On-line referrals to this program may be complete through Connecting Care. Once our Duty Worker receives a referral they will contact the client to discuss how this service can assist. 

If you would like to speak with one of our staff please phone (03) 5337 8999.  

Interpreter services can be arranged if required.


Referrals into this program are accepted via Connecting Care. Once our Intake Worker receives a referral through Connecting Care they will contact you directly to discuss how our services can assist your client.  

If you would like to speak with one of our Support Workers please phone (03) 5337 8999.