Our professional counsellors assist individuals, couples and families to resolve relationship issues at any stage in their relationship.

Counselling helps couples discuss concerns about their relationship in a neutral and non-judgemental way.

Examples of issues that counselling may assist with include:

  • Gaining an understanding of what each party wants from the relationship
  • Discussing what each party needs from each other
  • Discussions about what each party has contributed to the relationships current situation
  • A couple’s feelings towards each other
  • The exploration of what each party is prepared to do to make the relationship work

Sessions are conducted face-to-face and occur either weekly or fortnightly. Depending on each couples needs, the number of sessions required may vary.

Your counsellor will facilitate discussions in a confidential, non-judgemental or biased way. Our team utilises a variety of styles, theories and approaches that accommodate each client’s needs.

We also provide Family Law Counselling to help clients manage their personal issues with children and family during separation. This service may assist with information, advice, referrals, education, skills training and child-focused groups and support.



Any member of the community can access our counselling service.

To speak with our Family Support Program Intake Worker about your counselling needs please phone, email or attend our office in person.

Phone: 1300 303 988
Office: 34 Peel Street, Ballarat Vic 3350

Our Intake Worker will discuss your counselling needs with you and identify which services are best suited. They may also assist you with accessing other services.

After discussing your needs our Intake Worker will organise one of our qualified counsellors to contact you directly and an initial consultation appointment will be made.

Interpreter services can be arranged if required.


To make a referral on behalf of a client please contact the Intake Worker on 1300 303 988. They will be able to confirm the suitability of this service and collect the clients contact details.

Our Intake Worker will contact the client directly to discuss their needs.



Please note: our wait lists close from time to time as services reach capacity, contact will be made on receipt of referrals to discuss.