VICTIMS ASSISTANCE PROGRAM
Support For Victims of Crime Ph: 1300 033 818
Information and practical supports for victims of a violent crime against a person, their families or anyone affected by violent crime including family violence, sexual assault, physical assault and homicide.
If you are a victim of a violent crime, help is available through the Victims Assistance Program (VAP). VAP will assign a Case Manager to help you manage the effects of the crime by providing you with services tailored to your needs.
This service is available for direct victims of violent crime, to those who witness, or provide assistance at the scene of a violent crime and family members of affected victims.
Victims Assistance also employs a Koori Engagement Worker who is available to provide confidential and culturally sensitive support to Aboriginal and Torres Strait Islander victims of crime in the community.
Depending on each individual’s needs, the following services are available:
- Referrals to additional support services, such as solicitors, counselling and therapeutic services
- Assistance with information about the criminal justice system
- Advocacy on the Victims behalf
- Supporting the Victim in making statements to police and courts
- Providing support at court and VOCAT hearings
- Assisting with preparation of Victim Impact Statements and submissions to the Adult Parole Board
FOR MORE INFORMATION
Clients & Practitioners
Referrals into this program are accepted directly through our Centacare Victims Assistance Program Central Contact Line
1300 033 818 (Monday – Friday, 9am-5pm)
You can also access further information and support from the The Victims of Crime Helpline Phone: 1800 819 817 open seven days a week 8am – 11pm.
If you require assistance and support in regard to the Bourke Street incident please call 1300 033 818.
FAMILY VIOLENCE INFORMATION SHARING
The laws regarding how information about perpetrators, victims or third parties involved in family violence have changed.
The Victim Assistance Programs is included under the Act and required to comply with the new laws.
The Family Violence Protection Amendment (Information Sharing) Act 2017 (Vic) and its supporting regulations permit a number of organisations to share current and historical family violence risk information with other listed organisations, when necessary to manage a risk of family violence. In some cases, sharing of information may be legally required under the Act.
The Act took effect from 26 February 2018.